Retirement Apartments Cashmere

SCOPE:

Lift was out of action, customer asked for a solution where we sold them a new controller and gave the lift a ‘once over’ to fix numerous safety items while keeping the repairs to a low cost as the small number of tenants couldn’t afford huge building costs.

CUSTOMER FEEDBACK:

Andrea, Treasurer

“We would definitely recommend Vestner to others for several reasons.  Vestner maintained regular communication throughout the long, drawn out process of obtaining unanimous consent to the repairs; the quote provided was clear and concise; their suggestions of further upgrades to lift processes were explained very clearly, with no pressure on the apartment owners to accept those recommendations (we did accept them). Once the repairs started, Vestner’s engineers went about the repairs in a quiet and efficient manner.  They were respectful of the very limited parking at our property, and left the area clean and tidy on handover.“

“Our lift now works reliably, smoothly and quietly.  From regular breakdowns requiring service callouts, there have been no failures since repairs were completed.”