Blog

For today’s consumer, customer service seems to be drowning in a sea of companies obsessing over reducing costs, widening margins and putting their bottom line above all else. The result is a poor customer experience, something nobody deserves but everybody will talk about with their friends. Vestner NZ take the issue very seriously, so we’ve compiled a few examples of customer service – the good, the bad and the ugly. THE BAD AND THE UGLY Here are a couple of undesirable...

If you have plans to modify your home so it can better accommodate you or a family member with a disability, we encourage you to think about the worst-case scenarios before finalising your renovation plans. While no one enjoys thinking about it, planning in advance for a fire or natural disaster could literally make the difference between life and death for all involved. But when someone depends upon a wheelchair or other mobility aid, the risk of injury or death is...

If you’re in the market for a platform lift for your home or business, you’ll want to explore several options before purchasing a lift. You may even consider purchasing and importing a lift from a country outside of New Zealand . While there are several reputable companies who will ship a lift to New Zealand, choosing to work with a foreign company can present some challenges. Here’s what you need to know before you consider purchasing an imported platform lift. Meeting...

We’re proud to offer Platinum Partner support to Enable New Zealand and their latest initiative the EASIE Living Centre which is providing high and low tech solutions for people living with disabilities. Their “one-stop” viewing and information centre has recently opened in Palmerston North, complete with expert advice on health and disability, products to try, and a state of the art accessible home on display. EASIE stands for Equipment, Advice, Services, Information, and Education. Their aim is to help people with...

With many corporates, groups and clubs requiring greater access options for their staff and members, now is the perfect time to take stock of Pandect’s skills and knowledge to determine how best to meet the needs of those less able within your premises. Through investing in a commercial lift, your premise, property or venue is one that will attract a wider audience and lessen tenancy lags.

We’ve always known that we create great products. But now its official, with Pandect having just been awarded Lifemark Product Partner status – something that we’re proud of.

A decision that will impact Grandma’s remaining living life needs to be made – to make the alterations to her home and the cost associated with it, or to look to alternate opportunities such as a cared lifestyle within a retirement home. So, with a myriad of options available and a huge variety of factors to consider, what’s the right first step in this situation?

Imagine you suddenly need to adjust your lifestyle to accommodate reduced mobility or use a wheelchair. It is a stressful situation that can be made worse if you’re unable to access your own home or workplace. If you find yourself or a loved one in this situation, be assured that there are many agencies and institutions available to assist with changed circumstances including access.

There is great commercial advantage in being able to offer a wide range of access. While the process of providing an accessible route may feel overwhelming and expensive, we’re here to assure you that the process can actually be much easier and cheaper than you might imagine.

If you are considering a lift or elevator for your home, you may feel overwhelmed by the process of selecting and installing a lift. In order to make the process easier for you, we've put together this short guide to help you choose the right product for your needs.