As stressful as we may think modern living is, we’re lucky to be living in an age when products, services and communication are all at our finger tips. The internet-fuelled globalisation of just about everything we eat, use and do means we can buy almost anything from almost anywhere in the world. Sadly, this ‘blessing’ sometimes bites us — we receive an inferior product and lack-lustre post-sales support means there’s nowt we can do about it. Have you been bitten thinking...