Blog

Believe it or not, you are subject to ‘elevator proxemics’ every time you ride a lift. The ‘elevator etiquette’ you subconsciously follow is part of a coping mechanism we use to deal with others entering our personal space. So, what creates this unspoken etiquette, what on earth is proxemics and why is it such a big deal in an elevator? What is Proxemics? Put plainly, proxemics is the study of how humans organise our social space. Unbeknownst to most of us,...

As stressful as we may think modern living is, we’re lucky to be living in an age when products, services and communication are all at our finger tips. The internet-fuelled globalisation of just about everything we eat, use and do means we can buy almost anything from almost anywhere in the world. Sadly, this ‘blessing’ sometimes bites us — we receive an inferior product and lack-lustre post-sales support means there’s nowt we can do about it. Have you been bitten thinking...

Residential lifts and elevators like the ones Vestner install can be lifechanging for the recipient – they can offer access to levels otherwise unreachable and add value to a home. A godsend, no doubt, residential lifts are a serious piece of kit and their installation needs to happen with a good deal of thought and planning. Factors including environment, model and timeline need to be considered before launching into the project. Assessing your environment The most suitable model of residential...

Here at Vestner we’ve gone through rapid growth in recent years. We now have 12 staff working out of our Christchurch headquarters and at the beginning of the 2018 our busy workshop was pressed for space. It seemed like the ideal time to branch out to a new, larger premise that could support our expanding team and growing business. It’s with great pride we can now call 3/6 O’Briens Road, Sockburn our new home. But it wasn’t an easy move, with...

Stair lift installers are some of the luckiest people on the planet. They get to perform a job that literally changes people’s lives, expands their social circle, and allows them to continue living in their own home. The work these installers do gives people their independence back and helps them lead fuller, more enjoyable lives. The trusted network of installers Vestner use to fit our products never tire of seeing the smile on a client’s face the first time they use...

Kiwis saving money and searching for their first home may have let out a hopeful sigh of relief when the new Labour and NZ First coalition government was formed with support from the Green Party. But what effect, if any, will the government’s fresh approach to housing have on those requiring accessible housing? KiwiBuild begins It’s still early days, but things are looking good for those struggling in the face of a housing crisis – first home-buyers, the homeless, low-income families,...

Lifts and elevators of all descriptions have a simple job to do: safely transport people between different levels. As such we take their ability to do this for granted... until they fail that is. Let’s take a look at the importance of lift and elevator service and what goes into keeping them going up and down. All lifts and elevators require servicing As with cars, we use lifts everyday and expect them to perform flawlessly. They combine structural and mechanical...

For today’s consumer, customer service seems to be drowning in a sea of companies obsessing over reducing costs, widening margins and putting their bottom line above all else. The result is a poor customer experience, something nobody deserves but everybody will talk about with their friends. Vestner NZ take the issue very seriously, so we’ve compiled a few examples of customer service – the good, the bad and the ugly. THE BAD AND THE UGLY Here are a couple of undesirable...

If you have plans to modify your home so it can better accommodate you or a family member with a disability, we encourage you to think about the worst-case scenarios before finalising your renovation plans. While no one enjoys thinking about it, planning in advance for a fire or natural disaster could literally make the difference between life and death for all involved. But when someone depends upon a wheelchair or other mobility aid, the risk of injury or death is...

If you’re in the market for a platform lift for your home or business, you’ll want to explore several options before purchasing a lift. You may even consider purchasing and importing a lift from a country outside of New Zealand . While there are several reputable companies who will ship a lift to New Zealand, choosing to work with a foreign company can present some challenges. Here’s what you need to know before you consider purchasing an imported platform lift. Meeting...